The Minimalist Guide to Avoiding Client Refund Requests

It happens to all attorneys sooner or later. You work really hard for a client, do great legal work, get them a great result, and then the client writes you a glowing review on Avvo… Right? Wrong. Actually, you do work hard for this client. You do some great legal work for them, answer all […]

Legal Marketing Mistakes – #2 Practicing “Threshold Law”

We are getting ever so much closer to the number one legal marketing mistake that young lawyers and new solos make, but today we are going to talk about “threshold law” and why it is so dangerous to your practice. Yesterday we discussed legal fees and how to charge an appropriate amount. Threshold law goes […]

How to fire a problem client in your law practice

Today I had to fire a problem client. It wasn’t fun. It pretty much sucked. I hate doing it – the potential backlash is scary. Will the client complain to the bar about me? Will they request a refund of all fees paid? Will they slam me and my firm on social media or on […]